Customer Service Representative 2

Company: Manpower
Location: Menomonee Falls
Posted on: February 16, 2026

Job Description:

Our client, a leading organization in the manufacturing and supply chain industry, is seeking a Customer Service Representative 2 to join their team. As a Customer Service Representative 2, you will be part of the Customer Support Department supporting order management and customer relations. The ideal candidate will demonstrate excellent communication skills, problem-solving abilities, and a proactive attitude, which will align successfully within the organization. Job Title: Customer Service Representative 2 Location: Menomonee Falls, WI Pay Range: 20.58 Shift: Days Monday - Friday What's the Job? Accurately enter customer orders into the system and validate all order details to ensure completeness and accuracy. Perform order validation and resolve exceptions such as pricing issues promptly. Handle inbound customer calls and emails related to orders, products, and services with professionalism and courtesy. Manage customer service issues related to returns, exchanges, and order modifications efficiently. Collaborate with sales, logistics, and finance teams to ensure seamless order processing and customer satisfaction. What's Needed? High school diploma or equivalent. At least 3 years of experience in order management, customer service, or a related field. Familiarity with order processing systems and software such as SAP, Oracle, or CRM. Strong written and verbal communication skills. Attention to detail, patience, empathy, and professionalism. What's in it for me? Opportunity to work with a dynamic and supportive team. Engage in meaningful work that impacts customer satisfaction. Gain experience in a reputable organization within the manufacturing and supply chain industry. Work in a collaborative environment that values diversity and inclusion. Enjoy a standard work schedule with potential for growth and development. Upon completion of waiting period associates are eligible for: Medical and Prescription Drug Plans Dental Plan Supplemental Life Insurance Short Term Disability Insurance 401(k) If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells. ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

Keywords: Manpower, Oak Lawn , Customer Service Representative 2, Customer Service & Call Center , Menomonee Falls, Illinois