Regional Manager, Risk & Aquatics
Company: Great Wolf Resorts
Location: Oak Lawn
Posted on: June 19, 2022
Job Description:
The Regional Risk & Aquatics Manager is responsible for
advancing and supporting initiatives, standards, and capabilities
across Safety, Risk Management, Aquatics and Security functions for
lodges in their assigned region.Essential Duties &
Responsibilities
- Develop and maintain standardization and optimization of
operational procedures and training in lodge Security, Safety and
Aquatics operations.
- Identify and implement initiatives to drive performance
improvement in NPS and eNPS metrics across Security, Safety and
Aquatics functions.
- Review and analyze incident reporting and data from Lodge
operations to identify and implement action items, as
necessary.
- Develop, improve, manage & maintain collaborative efforts with
Lodge leaders and other corporate stakeholders to deliver programs
and foster new program opportunities for continuous
improvement.
- Work in partnership with the Lodges to analyze operations to
evaluate performance in meeting strategic goals and objectives, and
to determine areas of potential cost reduction, program
improvement, or policy change.
- Enable and lead consistent cadence of communications with
Safety and Security functional areas and relevant content for
periodic review.
- Plan, administer, and monitor safety program(s) which comply
with Great Wolf policies, health and safety standards, government
regulations, and third-party requirements.
- Perform safety, security and waterpark audits of the lodges and
coordinate any third party audit requirements.
- Create, collect and organize content to assist Lodges in Safety
Committee and driving Safety culture.
- Communicate lodge opportunities, challenges, successes, and
relevant information to Corporate Director of Risk Management and
Corporate Director of Aquatics. Prepare relevant content for
periodic review.Position Requirements:Basic Qualifications & Skills
- High School diploma or equivalent experience
- High proficiency creating and maintaining documents with
Microsoft Office (Word, PowerPoint, Excel)
- Minimum of 8 years experience supervising, coaching,
developing, leading, promoting teamwork, and providing effective
feedback to employees.
- Demonstrated ability to effectively resolve conflict and manage
multiple tasks and projects simultaneously
- Willingness to work flexible schedule including nights,
weekends, and/or Holidays as needed
- Willingness to travel extensively - expectation to visit all
Lodge locations within region at least once per year and more
frequently as may be advisableDesired Qualifications & Traits
- College Degree
- Experience in an Aquatics management position
- Experience in managing a company or facility safety and/or
security program
- Demonstrated ability of incident and claims management.
- Experience in completing varied line of business
safety/security inspections.Physical Requirements
- Able to bend, stretch, and twist
- Able to sit or stand for long periods of time
- Able to climb multiple flights of stairs on daily basis and
walk frequentlyEqual Opportunity Employer/Protected
Veterans/Individuals with DisabilitiesThe contractor will not
discharge or in any other manner discriminate against employees or
applicants because they have inquired about, discussed, or
disclosed their own pay or the pay of another employee or
applicant. However, employees who have access to the compensation
information of other employees or applicants as a part of their
essential job functions cannot disclose the pay of other employees
or applicants to individuals who do not otherwise have access to
compensation information, unless the disclosure is (a) in response
to a formal complaint or charge, (b) in furtherance of an
investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)
Keywords: Great Wolf Resorts, Oak Lawn , Regional Manager, Risk & Aquatics, Executive , Oak Lawn, Illinois
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