Shop Manager

Company: Driven Brands
Location: Oak Lawn
Posted on: September 18, 2022

Job Description:

The Take 5 Family is hiring customer service maniacs!People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way for changing oil, replacing wiper blades/air filters, filling air in tires, other light maintenance services, and how to oversee a shop. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.What Employees Love about Take 5

• The Pit Tech to President career path; Take 5 is committed to supporting your career goals.
• The family environment
• Employee contests
• Opportunity to meet new people every day
• Community involvement
• Learning new skillsWhat does a Shop Manager (SM) do?
  • Recruiting, Interviewing, Onboarding
  • Responsible for motivating the team, holding the team accountable, and making personnel decisions
  • Check in with customers before they leave the shop to make sure they had a great experience
  • Ensure crew actively provides excellent customer experience
  • Control inventory: Conduct End of Period (EOP) and End of Year (EOY) inventory
  • Place product orders
  • Understand the shops financials to drive results and beat budget
  • Conduct quarterly employee evaluations
  • Submit payroll
  • Create crew schedule
  • Support technicians with their dutiesGood to Know Before You Start!
    • Be prepared for early hours and working approximately 55 hours per week
    • Shop Managers are the first line of defense for customer service
    • Must be adaptive to change
    • Basic computer skills are needed
    • Must maneuver in and out of a shallow 3 deep pit used to position yourself safely under cars
    • You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning
    • You may need to work in hot/cold weather conditions
    • Always be alert and aware of your surroundings
    • Must be able to lift up to fifty (50) poundsRequisition ID: 2021-10978 External Company URL: https://www.take5oilchange.com/ Street: 10901 S Cicero Line of Business: Take 5 Oil Change

Keywords: Driven Brands, Oak Lawn , Shop Manager, Executive , Oak Lawn, Illinois