Program Director-Strategy and Business Development
Company: Northwestern Medicine
Location: Chicago
Posted on: June 2, 2025
Job Description:
DescriptionThe Program Director Strategy & Business Development
reflects the mission, vision, and values of Northwestern Memorial
HealthCare, adheres to the organization's Code of Ethics and
Corporate Compliance Program, and complies with all relevant
policies, procedures, guidelines and all other regulatory and
accreditation standardsThis high-level, individual contributor
position has responsibilities for directing design and production
of analyses and strategic planning efforts throughout the
organization. Responsibilities include: leading strategic planning
initiatives, managing major business development projects,
supporting corporate development projects, and researching and
presenting relevant business intelligence. The Program Director
will prepare didactic business plans and conduct complex business
modeling exercises to guide program expansion and optimal service
mix, as well as project future growth and service demand. The
Program Director will also evaluate and monitor existing programs,
assess strategic positioning, and research "leading practices,"
both in and outside of the healthcare industry.A Program Director
Strategy & Business Development. . .
- Works closely with senior leadership (i.e. vice presidents,
medical leaders), as well as directors, managers, and physician
leaders, to define growth projects and build consensus that results
in complete plans that are in alignment with the Northwestern
Medicine (NM) strategic plan and annual goals.
- Manages projects and supervises departmental staff as assigned
by a Director of Strategic Planning and Business Development, as
well as supports departmental priorities for staff development,
process improvement, and enhancement of departmental
functions.
- Leads processes that successfully contribute to the NM
strategic plan and overall mission of NMHC, and exemplifies and
demonstrates the organization's values and competencies needed to
be effective in this role.Responsibilities:
- Identifies and pursues business activities which align with the
NM strategic plan, enhance quality, service and reputation, market
and clinical leadership, expand clinical programming and access,
improve financial performance, and enhance capability in assigned
programs.
- Manages, develops, and facilitates new business and
programmatic ideas and plans for assigned areas. Analyzes growth
potential, resource requirements, risk/reward, and financial
benefit to proposed initiatives through complex analysis and
research of market, quality, service, financial, and internal
factors. Develops demand (market and internal) and financial
projections in key business and service areas.
- Oversees preparation of standard reports, develops Board-level
presentations, and conducts ad-hoc analyses.
- Maintains and continually updates industry and competitor
information, and NM relative performance in assigned program areas,
including historic and leading industry benchmarking data on:
quality and outcomes of care, patient satisfaction, market size and
share, performance relative to competition, reputation, clinical
and research capabilities, program and technology components,
operational experience, and leadership and differentiation.
- Forms, facilitates and leads complex, multi-departmental
strategic planning processes in assigned business and program
areas. Successfully involves vice presidents, clinical site
leaders, regional leaders, medical leaders, other managers, and
physicians to build consensus on strategies.
- Leads corporate planning projects related to future partners,
facilities, technologies, resources, and other NM system-wide
opportunities.
- Proposes, analyzes and implements new strategic initiatives,
such as off-site campus development and affiliations and
partnerships with other businesses and organizations to develop new
and existing product lines/service groups and business models.
- Completes business (program) plans for departments and
strategic plans for the NM system.
- Collaborates with others to develop, implement, and manage
internal measurement and monitoring systems that demonstrate the
effectiveness of business initiatives in enhancing patient care,
access, volumes, market share, financial performance, and program
reputation within assigned areas.
- Gathers and analyzes business intelligence to assess future
resource requirements, including but not limited to building
investments, equipment, staffing, technological capability, and
information resources.
- Works closely with key managers and physicians to complete
plans and recommendations, under sponsorship of a vice president
and oversight by a Director of Strategic Planning and Business
Development.
- Highly responsive and effective in working with operational
managers and physicians, defining projects effectively, and meeting
client and organizational strategic objectives simultaneously.
- Through relationship development throughout the NM community,
identifies and secures interdepartmental support and other
resources necessary for successful origination and implementation
of business strategy initiatives. Works closely with operational
staff and managers to assure successful transition to
implementation of approved initiatives.
- Responsible for meeting goals in a timely and cost effective
manner. Held accountable through performance goals, incentive
plans, and other monitoring systems.
- Prepares business (program) plans, financial analysis,
feasibility studies and pro formas, including gathering
reimbursement and cost information.
- Demonstrates expert knowledge in available data sources and
analytic capabilities. Identifies opportunities to streamline and
continuously improve analytic processes. Institutes quality
assurance procedures to ensure validity of internal, competitor,
and market data.
- Makes effective hiring decisions; completes the 90-day review
and orientation process for new employees.
- Identifies staff's individual skills and interests; provides
timely, positive, constructive feedback; addresses performance gaps
as they occur with clear action plans and timelines for
improvement.
- Creates an environment of partnership, collaboration, seamless
quality, and service enhancement across teams, departments, and
divisions of the organization.
- Supports ongoing learning and skill development for self and
team members. Encourages those who identify problems, potential
solutions, and opportunities for improvement. Supports and empowers
team members in piloting new ideas and solutions.
- Completes other duties as assigned.QualificationsRequired:
- Advanced degree (i.e.: Master of Business Administration (MBA)
or Master of Health Administration (MHA)), with healthcare
planning, strategy, and business development experience
- experience working within a clinical environment
- demonstrated organizational and leadership skills
- excellent analytical skills.Preferred:
- 10 or more years of healthcare planning, strategy, and business
development experience.
- Experience in hospital, academic medical center, physician
group, and/or healthcare provider consulting setting is preferred;
experience working closely with physicians in a provider setting is
highly desired.
Equal OpportunityNorthwestern Medicine is an affirmative
action/equal opportunity employer and does not discriminate in
hiring or employment on the basis of age, sex, race, color,
religion, national origin, gender identity, veteran status,
disability, sexual orientation or any other protected status.If we
offer you a job, we will perform a background check that includes a
review of any criminal convictions. A conviction does not
disqualify you from employment at Northwestern Medicine. We
consider this on a case-by-case basis and follow all state and
federal guidelines.BenefitsWe offer a wide range of benefits that
provide employees with tools and resources to improve their
physical, emotional, and financial well-being while providing
protection for unexpected life events. Please visit oursection to
learn more.
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Keywords: Northwestern Medicine, Oak Lawn , Program Director-Strategy and Business Development, Executive , Chicago, Illinois
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