Grand Cafe Host
Company: The Marcus Corporation
Location: Lake Geneva
Posted on: April 1, 2026
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Job Description:
If you're eager to showcase your talents in a prestigious,
full-service, AAA Four Diamond resort and make a meaningful impact,
an extraordinary career opportunity awaits you. We are on the
lookout for a passionate individual to join our team and help us
continue delivering the unparalleled guest experience that sets us
apart. As a Part Time Grand Café Host at Grand Geneva Resort & Spa,
it will be your responsibility to greet and escort guests to their
tables, maintaining courteous and efficient dining room operations
to ensure Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four
Diamond resort and spa recognized as a Top Resort in the Midwest by
Conde Nast Traveler. This award-winning, all-seasons destination
features over 746 guest accommodations, the WELL Spa & Salon, two
championship golf courses, fitness facilities, a ski hill and
terrain park, and 9 unique food and beverage outlets. We are a
longstanding symbol of home and family, rooted in tradition and
eager to shape a brighter future together. What will you be doing?
Meet and greet guests as they arrive. Ensure even distribution of
tables for each server. Escort guests to tables, hand them menus,
wine list, and inform guests of specials. Receive, record, and make
any necessary arrangements for reservations and special functions
in the restaurant. Verbally communicate to server the table number
sat and the number of guests. Beverage table if needed and/or time
allows. Clean and display proper menus before, during, and after
shift. Assist with all to-go orders. Assist wait staff and bus
staff as needed and perform other duties as assigned per Manager.
What do you bring to the role? No prior experience required;
hospitality or customer service experience preferred. Handle
customer complaints with empathy and provide proactive solutions.
Proficient in English for guest requests, memos, and reservations.
Ability to work POS system and cash handling experience preferred.
Maintain a clean and organized environment. Ability to lift up to
35 pounds unassisted on occasion as well as move through crowded
rooms to seat guests. Ability to remember, recite, and promote a
variety of menu items. Have reliable transportation to and from
work Flexible availability, including days, nights, weekends, and
holidays. What’s in it for you? A free, well-balanced meal every
shift Discounted gym membership Room discounts at Marcus Hotels &
Resorts Discounts at Marcus Hotels & Resorts restaurants, cafes,
lounges, golfing, skiing, and spa Free parking “Two for one” movie
theater coupons at Marcus Theatres Ability to grow your career and
transfer from one property to another Early wage access Paid time
off Flexible scheduling And more! About Us: A division of The
Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year
history of operational and service excellence. We are “People
Pleasing People” who strive daily to create extraordinary
experiences for guests and associates alike. Focused on expanding
our U.S.-based portfolio of 15 hotels and resorts, our properties
are known for their unique character and style. Note\: This
document describes the general nature and level of work required of
people in the job. It is not intended to be an all-encompassing
list of responsibilities, duties, and skills. The Grand Geneva
Resort & Spa is an equal opportunity employer.
Keywords: The Marcus Corporation, Oak Lawn , Grand Cafe Host, Hospitality & Tourism , Lake Geneva, Illinois