Client Service Representative
Company: Guardian Security Services, Inc
Location: Oak Lawn
Posted on: January 8, 2021
History of Guardian Security Services:Guardian Security Services
is a locally owned security organization founded in 1975. The
company has established itself as a leader in the security industry
by providing its services to the most respected clients throughout
the Chicagoland area. Guardian Security Services provides
customized, cost-effective programs, that exceed client
expectations. We have a continuous history of service excellence in
providing customized security programs to commercial properties,
residential communities, financial institutions, college campuses
and manufacturing facilities. We are recognized as the security
provider of choice because of our continued extraordinary services
provided to all our clientele and employees. A pillar to our
success is ensuring our client satisfaction is met in all aspects
of the position.Don't let the times bring you down. Look up and
come on board with our organization to get your career started! In
this day and age you need a career path that will be sturdy and
solid. Are you someone looking for a solid career path within a
secure working industry? Security may be the place for you. You
dont have to be a security officer to work in security, however
security experience will be beneficial for this role.Come and join
the greatest Security company in all of the Chicagoland area,
Guardian Security Services! This position is located in Blue
Island. We are currently seeking an individual that can be a
decision maker with the uncanny ability to work on his or her own.
We are looking for someone that can transition to the company,
smoothly, to take on the role of a Client Service Representative.
The shift is for overnights and does cover the weekends! A
background in Dispatch or in a Call Center will be very beneficial
but not required. Pay will be based on experience and
qualifications, but, can be up to $15.00/hr! If you think you have
what it takes and meet the criteria below, apply today! We look
forward to meeting you!Entitlements/Benefits for our employees:
- Salary Expectations:
- $14.00-$15.00/hr Based on experience
- Major Medical Insurance
- Supplemental Insurance
- Dental/Vision Insurance
- Paid Vacation
- Paid Holidays
- Rx Discounts
- Verizon Wireless discounts
- Service Awards
- Referral Bonuses
- ROOM FOR ADVANCEMENT!Job Qualifications/Requirements:
- Possess strong customer service and public relation skills, and
be able to interact well with people of diverse cultures and
- Must maintain a working telephone at all times in order for us
to contact you.
- Must have a reliable means of transportation.
- Answering incoming telephone calls.
- Directing/routing calls to the appropriate department or
personal voice mails.
- Utilizing a scheduling system to track employee work schedules
and to fill open positions due to call offs or requests for
additional coverage, as needed.
- Will monitor Security Officers check-in and check-out
- Work consistently with Operations Managers to ensure our
clients receive the best possible service.
- Ability to use Window based programs.
- Ability to utilize Microsoft Office (Word, Excel, and
- Ability to multi-task during the work shift.
- Willingness and ability to work weekends, holidays, and cover
additional shifts as required by company needsEmployment
- Education/Experience: Must be a minimum of 21 years of age.
Possess a high school diploma/GED. Have a proven stable work
history. Ability to use computers and easily able to retain the use
of software and programs.
- Required Certifications/Screenings: Must have a valid Permanent
Employee Registration Card (PERC) or willing to apply for one. All
applicants must complete a pre-employment screening process.
Includes a background investigation and drug screen.
- Employee Traits: Mature demeanor, personality and attitude is
paramount to your success. Possess strong communication skills,
both verbally and written. Must be able to speak, read and write
English fluently.(Bi-lingual candidates are a plus!) Maintain an
impeccable image and adhere to our professional grooming standards,
which includes: No visible tattoo(s) that cannot be covered up with
a short sleeve shirt. Must possess exceptional customer service
skills, public relation skills and the ability to interact well
with people of diverse cultures and backgrounds. Must maintain a
working telephone at all times, in order for us to contact you.
Must have reliable means of transportation. Flexibility to cover
additional shifts, as required, by client's needs.
- Physical Demands: The duties can be, but are not limited to
having the ability to; lift/push/pull over 50 lbs; sit or stand for
extended periods of time.To be considered for this position, you
must go through the required questions and application process. If
you have any questions regarding this position you can reach the
recruiting team at 708-385-3300.Guardian Security Services, Inc. is
an Equal Opportunity Employer (EOE). Qualified applicants are
considered for employment without regard to age, race, color,
religion, sex, national origin, sexual orientation, disability,
veteran status or any other characteristic protected under
applicable federal, state, or local laws. Guardian Security
Services, Inc. offers industry leading wages, career advancement,
and great working environments with a multitude of benefits.
Keywords: Guardian Security Services, Inc, Oak Lawn , Client Service Representative, IT / Software / Systems , Oak Lawn, Illinois
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