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Bilingual Field Representative

Company: Help At Home
Location: Oak Lawn
Posted on: January 11, 2021

Job Description:

Help at Home is hiring a Bilingual Field Representative!Help at Home is the nation's leading provider of high-quality support, providing a gold standard of care to seniors and people with disabilities. Right now, our clients need us more than ever. We are still hiring compassionate employees--and we are taking every precaution to protect our communities.Throughout the COVID-19 pandemic, Help at Home has led our industry in providing PPE to our teams, as well as providing training on proper use and other safety measures. We commit to being transparent and open in our hiring process to ensure your health and safety. Our clients, caregivers and employees will always be our top priority. We are currently seeking a Bilingual Field Representative to evaluate and monitor care services for our clients to--ensure--the delivery of quality care services to--our clients. The Field Representative will evaluate client satisfaction by conducting phone assessments and in-home visits with our clients. They will also provide administrative and clerical support to our Oak Lawn branch in Illinois. The individual in this position must be fluent in Arabic or Spanish.BenefitsHelp at Home strives to be an employer of choice in your community--and our employees are the foundation of our work. Eligible staff have the opportunity to enroll in a wide variety of benefit programs, along with lucrative bonuses in certain areas.We offer a variety of in-depth training opportunities in order to provide our staff with the tools to be successful. Help at Home also offers strong career path possibilities for those employees who are committed to growing within the organization. Responsibilities* Conduct phone assessments for clients receiving care services * Learn--and become familiar with the protocol for conducting in-home visits for--clients* Conduct in-home visits for--clients receiving services, as approved* Evaluate care services being performed by our caregivers to ensure--client satisfaction with the care services provided* Address any client concerns and answer questions from clients during in-home visits and phone assessments* Any administrative and/or clerical duties, as assignedMinimum Qualifications* 18 years of age or older* High school diploma or GED* Supervisory experience* Valid driver's license, along with access to insured and reliable transportation* Fluency--in either Arabic or Spanish, along with the ability to communicate with others in Arabic or Spanish* Professional oral and written communication skills* Previous experience--working with the elderly and/or disabled or must display a compassionate attitude for that constituentIn order to be employed as a Bilingual Field Representative, candidates must comply with state background screening requirements. Compensation, benefits, time off and bonuses vary by state and location, so please ask for complete details at your interview.

Keywords: Help At Home, Oak Lawn , Bilingual Field Representative, Other , Oak Lawn, Illinois

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