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Intake/Scheduling Coordinator

Company: Apple Home Healthcare
Location: Oak Lawn
Posted on: January 22, 2023

Job Description:

Apple Home Healthcare was founded over 20 years ago. During that time, we provided patients with skilled nursing and rehabilitative therapy services at home. We are committed to providing the highest level of quality care by promoting the safe and cost-effective administration of home health services, increasing patient autonomy, and ensuring a seamless transition from hospital-to-home setting. Our commitments ensure we reach our goals of successfully rehabilitating and healing our patients comfortably in their homes.

Apple selects only the most qualified nurses and therapists who are compassionate, reliable, and most importantly, experts in their field to deliver evidence-based and patient-focused care. Our staff has a passion for enhancing the lives of their patients and getting them back to their daily routines.

We offer:

Great culture and team atmosphere
Comprehensive benefits (medical, dental, vision, life/AD&D, disability)
401(k) retirement plan with a generous company match
Generous time off accruals
Paid holidays
Tuition Reimbursement
Employee Referral Program
Merit Increases
Employee Discount Programs
Work/life balance

What You'll Do:

Schedules Home Care Aide as directed by client's care plan established upon intake
Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
Tracks and reports daily scheduling metrics; communicates all client scheduling trends to management.
Processes patient authorizations and communicates with central admissions, enter reauthorizations into client record and ensures chart preparation for all new clients
Provides thorough, complete follow-through on escalated client complaints
Maintains accurate HR system records and ensures all employee records including payroll records are current
Ensures the appearance of the branch's open environment is professional: neat, clean, orderly and generally free of clutter
Maintains a high degree of confidentiality at all times due to access to sensitive information
Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency


Must have high school diploma or equivalent; college degree preferred.
Preferably will have experience in scheduling.
Must be organized and able to multitask
Computer proficiency - MS Office
Must be able to work well with others in a professional manner in a team oriented environment.

To apply via text, text 2839 to (847) 416-8078


Keywords: Apple Home Healthcare, Oak Lawn , Intake/Scheduling Coordinator, Other , Oak Lawn, Illinois

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