Bilingual Polish Customer Service Representative
Company: Help At Home
Location: Oak Lawn
Posted on: March 13, 2023
Job Description:
Help at Home is hiring a Bilingual Polish -Customer Service
Representative! -We offer a $500 hiring bonus, weekly pay starting
at $16 per hour, and a generous cash incentive program - up to
$10,000 in bonuses!Help at Home, LLC -is the nation's leading
provider of high-quality -care and support solutions. Our goal is
to enable the highest level of personal independence and meaningful
lives for our clients. Help at Home is committed to delivering a
gold standard in care through our attentive and well-trained staff
who support our clients -comfortably and safely within their homes
and communities.We are currently seeking an experienced Customer
Service Representative -to -oversee and ensure the successful
implementation of all provided services -for our clients within
their assigned areas. -The employee will be responsible for
ensuring that client -care plans meet client -needs and that
caregivers provide -an exemplary level of care that meets the
vision, mission, and values of our -organization. -BenefitsHelp at
Home strives to be an employer of choice in your community and our
employees are the foundation of our work. Eligible staff can enroll
in a wide variety of benefit programs, along with lucrative bonuses
in certain areas. -We offer an incentive program that allows our
supervisors to make up to $10,000 in bonuses, which equates to an
additional $4.75/hr average.We offer a variety of in-depth training
opportunities to provide our staff with the tools to be successful.
Help at Home also offers strong career path possibilities for those
employees who are committed to growing within the
organization.Responsibilities
Participate -in recruiting, -hiring,
and training new -staff.Conduct -performance evaluations that are
timely and constructive. -Handle the discipline and termination of
employees, as needed and in accordance with company policy.Manage
client care by addressing client concerns, adhering to client
confidentiality, and -identifying/reporting abnormalities with
-client -conditions to appropriate channels.Schedule and staff
-field staff to care for clients.Evaluate and monitor the quality
of services delivered to clients and ensure compliance with all
applicable regulatory requirements.Collect and analyze client
satisfaction data in order to implement improvements that
positively impact the continuum of care for clients.Enforce all
regulations established by external agencies and company
-policies/procedures -to ensure compliance within all areas.Partner
with regional leadership and internal support functions to provide
a more effective and efficient work environment for all staff.Other
duties as assigned -Qualifications/Educational Requirements
At least 2 years of supervisory
experience preferredValid driver's license, along with access to an
insured and reliable vehicleAvailability to be On-Call for
caseload-related crisesKnowledge of health administration
regulations and standards, health information management, -Medicaid
-Waivers, -and home health service linesProfessional oral and
written communication skills -Strong analytical and problem-solving
skills to assess situations and make accurate observations in the
workplaceAbility to plan and oversee department operations and
-develop and implement comprehensive programs and services to
-improve utilization and the quality of servicesAbility to
collaborate with -staff and managers to facilitate improvement and
changeOrganizational and analytical skills, along with the ability
to oversee and organize the work of othersAbility to gather and
evaluate quantitative and qualitative data, -identify and monitor
trends, variances -and performance outcomes, -and initiate
effective corrective actions, as neededCandidates must comply with
state background screening requirements. Compensation, benefits,
time off, and bonuses vary by state and location, so please ask for
complete details at your interview. Employees will be eligible for
hiring bonuses after 90 days.The above statements are intended to
describe the general nature and level of work being performed by
people assigned to this classification. They are not intended to be
construed as an exhaustive list of all responsibilities, duties,
and skills required of personnel so classified. The physical
demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions
upon request.Help At Home is an Equal Employment Opportunity (EEO)
employer and welcomes all qualified applicants. Applicants will
receive fair and impartial consideration without regard to race,
sex, color, religion, national origin, age, disability, veteran
status, genetic data, or religion or other legally protected
status.Powered by JazzHR
Keywords: Help At Home, Oak Lawn , Bilingual Polish Customer Service Representative, Other , Oak Lawn, Illinois
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