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Dispatcher

Company: King Heating Cooling and Plumbing
Location: Oak Lawn
Posted on: August 7, 2022

Job Description:

Job Description Dispatcher - Frankfort, IL - We are looking for a Dispatcher with great customer communication skills Primary Job Function: Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain customer database with current information. Clear and concise communications with department managers, employees, and company customers, including keeping customers appraised as to company schedule and requested lead-times. Provide accounting with current billing information. This person will be responsible for answering customer calls for service and dispatching technicians. Efficiently rerouting technicians to different areas/calls throughout the day. --- Qualifications: Previous experience in Dispatching is required Must be willing to undergo a background check Must pass a drug screen Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills PLEASE APPLY TO BE CONSIDERED Company Description 50 Year old Family business is rapidly growing and we need great people Come join the team that achieved the Better Business Bureau Torch award for Marketplace ethics Come work with a company that treats their customer's like they are royalty

Keywords: King Heating Cooling and Plumbing, Oak Lawn , Dispatcher, Professions , Oak Lawn, Illinois

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